Nethaera has informed us of an update to the recent Account-wide Death Knight Creation issue alert posted at the official forums. Some players are able to still create Death Knights, but other players can’t. Blizzard is trying to isolate what is causing this seemingly random bug. As of later tonight, the problem will be resolved after the restarts. We have below a FAQ to Account-wide Death Knight Creation provided by Blizzard.
|Update – 1/21 11:30 AM PST
We are continuing to work on allowing death knight creation on all eligible realms per the creation rules for death knights and will provide further updates as soon as they are available.
Update – 1/20 5:20pm PST
We will be bringing all realms down at 5am PDT (Oceanic realms will be brought down at 12pm PDT) on January 21 to address an issue with Death Knight creation. The restarts should only take approximately 15 minutes to complete. We apologize for any inconvenience this may cause.
Update- 1/20 3:30 PM PST
Please be aware that select players are currently able to create death knights on realms other than the one they currently have a level 55+ character on while others are still unable to do so at this time. We are currently working to address this issue and anticipate this to be corrected as of tonight